OntarioLearn Help Desk

Course status: New course claims are automatically set as under development.  When a course is published, the status automatically becomes active.  Pending may apply to a course if there is a possible duplicate. Delete indicates the host college has dropped the course claim.

Declare pick-ups: College coordinators identify the courses in the OntarioLearn their college will pick up and offer to students as a registering college for the intakes of the upcoming term (semester start dates and monthly start dates) within the Declare Pick-ups area of the Portal. The information selected here is used to populate the course inventory section of the OntarioLearn website.

Degree-level course claims: courses that have been approved as part of a degree program(s).

Discussion forum area: College coordinators and instructors can create, edit, and delete discussion threads or send messages with up to three attachments in the dedicated Discussion Area for members of each group within the Portal. 

Examinations: Not all courses in the OntarioLearn inventory require final examinations. Each registering college coordinator is able to input and manage content to display a Registering College Exam Information page that will appear on the main menu of the Portal for students registered with this college. Colleges can choose to post generic exam information with instructions on how to book exams at their college or specific exam session details for the term. The college coordinator provides details of the exam format: yes, paper-based format at the registering college; yes, online format at the registering college with computer required; yes, online format to be completed online; yes, special exam arrangements; not applicable; or not specified.

Grades System: a restricted area of the OntarioLearn Portal for processing student grade results at registering colleges and for managing student grade results at host colleges

Host certificate: A student can complete a course that will earn credits toward a host college certificate. 

Host college: The OntarioLearn member college that owns and delivers an online course. The host college is responsible for hiring the instructor, for the course design, development, overall quality and ongoing maintenance of the course.

Instructor (faculty) Look-Up: n area for OntarioLearn coordinators to search and view details about and for instructors.

Learning outcomes: a description of the knowledge, skills and attitudes students will achieve upon course completion; learning outcomes are specified on the course outline.