OntarioLearn Help Desk
Our help desk support team is available 24 hours a day, 7 days a week, 365 days a year to assist you with any technical issues you may be experiencing.
Browse the Frequently Asked Questions (FAQ's) below to see if there is a quick answer to your concern OR contact a technical expert directly on the telephone, submit a ticket describing your problem or chat online with someone who can help you right away.-
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FAQ's
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- I want to learn more about available Mobile Apps for my learning management system. What should I do?
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- I am unable to login to the OntarioLearn Portal. What should I do?
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- I have forgotten my password. What should I do?
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- When I log in to the OntarioLearn Portal I do not see all of my courses listed in the "My Courses" area. What should I do?
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- I have logged into my Portal account but I get a second login screen when trying to connect to my course. What should I do?
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- I am receiving a pop-up blocker message when trying to connect to my course. How do I turn off the pop-up blocker or allow pop ups from the platform site?
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- How do I change my OntarioLearn Portal account password?
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- I am registered in multiple courses. Am I required to login to each course separately?
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- I took a course last semester and my username and password is not working. What should I do?
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- What is the OntarioLearn Portal?